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FAQ

1. How can I get samples?
To see is to believe, we are willing to send our customers real samples for study and evaluation.We will be responsible for the quality samples and qualified customers. As to the samples prices and their Express freight,please contact us or calculate by yourself.Samples usually send out by Express like UPS, DHL, FedEx, and TNT at your option.  
 
2. How to handle the samples?
Let us know which items No. and the quantity you wanted; send us your detailed delivery contacts for freight estimate; we will combine all the info into one P/I (Performa Invoice) including the payment details for your payment reference; after your payment confirmation, we will send out the samples via Express like UPS/DHL/TNT/EMS/FedEx at your convenience; Usually 3~5 days expected for samples arrival to you. 


3. How to place an order?
Generally, you can send us your Purchase Order by Email or Fax, after receipt of your inquiry we will send you the Proforma Invoice (P/I) for your reference. The following info required before we send you the P/I: The required series and items No. and your watned quantity; your detailed company info and contacts for a faster and safe delivery;meathod of shipment you need and the nearest port... 

4. Can we get our own Logo printed on the products?
We can offer customers LOGO service.LOGO can be silk-imprinting or embrodiery.You can send us the LOGO by email in JPEG or TIFF format.We will quote according to the Size,Color,Quantity details. 

5. How can the products be sent to us?
usually by Seafreight. We will arrange the favorite way for delivery under clients' instruction.  

6. What's your usual payment term for orders?
T/T in advance or L/C payment .

7. Which stone products are best suited for different applications?
Granite is the preferred choice for elegant kitchens. Marble is widely used in bathrooms. Other stone can be used in either location, or in other areas of a home or office. For more specific information see the descriptions under products (hot link) 

8.How does the price of natural stone compare to manufactured surfaces?
Natural stone typically carries a premium price, but is very comparable to high quality manufactured products. 

 9. What are the benefits of using natural stone?
Beauty, durability, distinctiveness, strength and 'a quality look'.

10. What slab sizes of stone products are available?
Most slabs are available in rectangular sizes from 48-50" wide by 8-9' long. Other sizes can be special ordered.

11. What colors are available for stone products?
Stone products are available in a wide range of colors.

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